Terms of Use
By using this App you confirm that you agree to these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use then please immediately uninstall this App and discontinue its use.
We may change these Terms of Use at any time, it is your responsibility to check these Terms of Use regularly in case of any changes.
By using this App you consent to the processing of personal data as detailed in our Privacy Policy.
We may suspend or withdraw our App
Our App is made available free of charge.
We do not guarantee that our App, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our App for business and operational reasons.
You are also responsible for ensuring that all persons who access our App through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
This App, and the Content within it, is provided for general information only. Whilst all efforts have been taken to ensure the accuracy and reliability of the information provided we cannot be responsible for any inaccuracies or omissions to the information in this App.
Our advice would be that you should always check the accuracy of content by some other means prior to planning or doing anything that relies on the accuracy of the content within this App.
The App may contain links to external websites, other Apps and other resources provided by third parties. These links are provided for your information only and we have no control over the content of those links. We are not responsible for the content of third-party sites and resources and do not endorse or approve any of them.
By using the App you acknowledge that your agreement with your mobile network provider will apply and that you may be charged for data services whilst using specific features within the App, and that you are responsible for such charges. If you are not the bill payer for the device being used to access the App then you will be assumed to have received permission from the bill payer for using the App.
The name, logo, design and content of the App is the intellectual property of Norfolk County Council.
In no event shall Norfolk County Council be liable to you with respect to use of the App and / or be liable to you for any direct, indirect, special or consequential damages including without limitation, damages for loss of goodwill, lost profits or loss, theft or corruption of your information, the inability to use the App, device failure of malfunction.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us at the address stated under Contact Us.
Privacy Policy
Norfolk County Council is the Data Controller responsible for your information when using this app. This Privacy Policy sets out the basis on which we use your personal information, and relates only to data collected via this app and no other website or software.
During use of the app we may collect:
Information about what device and operating system you are using to access the app. This helps monitor popular usage and diagnose any faults or crashes
Information about what content is being visited, how long sessions last, how many screens are visited per session. This is useful for analysing the performance of the App and making improvements to both the App and our service to you
Where location sharing has been enabled, we may collect and use data about your location. This helps us display relevant information about your local area, including location maps
This data is used in aggregate form for general analysis and is not used to identify any App users individually and not for marketing purposes.
Third Parties
The following third parties will have access to data collected during each session where the app is used:
- Flurry Analytics
- Google Maps
By using the App you provide us with consent for making this data available to these third parties.
Contact Us
If you have any questions about how we process the personal information we hold about you the please get in touch with us using the contact details below:
Norfolk County Council
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH